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E D U C O N N E C T
O V E R S E A S

Refund Policy And Cancellation

Refund Policy And Cancellation

At Educonnect Overseas, we strive to provide accurate and services to assist you in your visa application process. However, we understand that situations may arise where a refund is necessary. Please read the following refund policy carefully...

Refund Process

  • To request a refund, please contact our customer support team at support@educonnect-overseas.com within 30 working days of the purchase date.
  • Provide detailed information about the reason for your refund request, including any relevant evidence or documentation.
  • Our team will review your request and communicate the outcome within 30 working days.
  • If your refund request is approved, the refund will be processed using the original method of payment within 30 working days.

Dispute Resolution

  • If you are not satisfied with the outcome of your refund request, you may escalate the matter by contacting our management team at contact@educonnect-overseas.com
  • We are committed to resolving disputes promptly and fairly to ensure customer satisfaction.

Refund Eligibility

Refunds are applicable under the following circumstances:

  • If visa doesn't grant then 50% refund.
  • Service failure: In case our services fail to meet the specified standards or requirements agreed upon at the time of purchase, you may be eligible for a refund.

Changes to Refund Policy

https://educonnect-overseas.com reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our refund policy, please feel free to contact us at contact@educonnect-overseas.com

By using our services, you agree to abide by the terms and conditions outlined in this refund policy.